As summer begins to heat up, the CSAC William “Bill” Chiat Institute for Excellence in County Government will be offering some very cool classes during the month of June. Check out the lineup now and register early as classes do fill up. 

Upcoming June Courses

Manage Conflict (Even Hostility) in Comfort  (360)

Thursday, June 2, 2022 – 10:00 AM – 3:30 PM; Mendocino/Lake Campus

Conflicts and disagreements are a fact of life. They can contribute to better outcomes or can lead to an escalating situation. Transform the most difficult circumstances into a satisfying experience for all involved. This course helps County elected officials and executives identify constructive approaches to positively managing conflict whether from the dais, in a meeting, or one-on-one. Participants analyze their own response to conflict and develop tools to quickly assess and respond to difficult situations and create practical, positive outcomes.
Register Today!

IT Demand Management  (336)

Thursday, June 9, 2022 – 9:00 AM – 1:30 PM; Virtual Course

One of the biggest challenges county IT departments face is addressing the rising volume of incoming demand with limited resource capacity (money, people, skills and time) to complete the work.  Demand management is a practice devoted to ensuring that high value work gets done and capacity is managed to best advantage. This course will cover the design and improvement of demand management, from intake and assessment, to approval and prioritization, giving you the tools to optimize your handling of capacity and demand.
Register Today!

World Class Contracting, Contract Management & Procurement (392)

Thursday, June 9, 2022 – 10:00 AM – 3:30 PM; Solano Campus

Every County or public entity requires the effective procurement of goods and services in order to successfully achieve its mission, business objectives and meet the needs of its constituents. This class provides insight into fundamental principles of public contracting and procurement, the role of contracting and procurement within your organization, as well as, best in class strategies which lead to effectively and efficiently meeting your requirements. Discussion will cover the principles and key elements of contract management and procurement process, and will provide participants a broad understanding of various contracting approaches, best practices, and will discuss practical examples of contract monitoring tools and templates. Prior and during this session, participants will be invited to submit specific contracting and procurement situations and questions, which they would like to be discussed during the session.
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Policy Analysis for Everyone (138)

Friday, June 10, 2022 – 10:00 AM – 3:30 PM; Sacramento Campus

“Analysts” are not the only employees called on to analyze and develop public policy; program managers and leaders make consequential choices every week.  Counties face many challenges that relate directly to policy questions.  What is the best way to help people find employment? What can we do to reduce the number of people experiencing homelessness? How can counties discourage recidivism?  Multiple solutions exist but too often we begin with a solution and ask whether we should adopt it or not.  Stepping back a bit allows us to more fully consider the options and tradeoffs. Participants will acquire policy analysis skills, learn to better predict the long-term consequences of policy choices, and understand what drives behavior.  
Register Today!

Emotional Intelligence – A Leadership Master Class (180)

Thursday, June 16, 2022 – Friday, June 17, 2022 – 10:00 AM – 3:30 PM; Fresno Campus

As the world changes, so do the requirements for leaders to leverage a new set of operating principles: self-awareness, self-management, motivation, collaboration, authenticity, empathy, adaptability, influence and resilience … Emotional Intelligence. In this engaging 2 day workshop you will discover the power of emotional intelligence and how it impacts leadership effectiveness and performance. The workshop utilizes the latest research and techniques from neuroscience, emotional Intelligence and mindfulness to assist participants in building their leadership impact, optimize positive relationships, effectiveness, decision-making, influence, and wellbeing; all primary success factors of a great leader. Participants examine the fundamentals of EQ, its importance in leadership, and how to apply competencies and techniques to specific workplace situations. Participants complete a EQ profile and learn how EQ can be developed through practical tools and techniques.
Register Today!

Visit www.csacinstitute.org for registration and details.