When Adult Protective Services specialist Kimberly Ingram talks about San Diego County’s protocols to help protect acutely vulnerable adults, her eyes well up. She knows that these innovative protocols are making a difference – and saving lives.  That’s a major reason why this program was honored in 2015 with CSAC’s “California Counties Innovation Award.”

The protocols’ roots stem from tragedy; in 2010, a developmentally disabled local man tragically died because of severe neglect by family members. The County’s Adult Protective Services staff vowed to do everything they could to ensure that a similar tragedy never occurs.